German Auto Parts -- VERY bad communications

  • Thread starter Thread starter Jamie
  • Start date Start date
J

Jamie

Just to follow up. I ordered some crankshaft bearings (.020") from
German Auto Parts (www.germanparts.com).

They seemed to be the only place showing they had these bearings in
stock, and their price was about $45 cheaper than the dealer, so I
ordered and paid for them.

After a few days I inquired as to the status of the order. After 5 days
I was finally e-mailed saying the products was back-ordered.

So, if you know your part-number and they have it in stock, they appear
to be well-priced.

If you need a reliable company that communicates well and keeps you
informed of your purchase, German Auto Parts is NOT that company. I am
very disappointed with this company and hope to pass this along to
anyone who is trying to do repairs in a timely fashion.

They don't want you to call them to inquire, everything is done by
e-mail - slowly.

Jamie
 
FCP Groton has continued to be very good at communicating. VLV world
has been good, I haven't had any problems with an order, other than
they didn't include a packing list with my shipment - but it was all
there.

I'll be ordering from IPD soon and we'll see how that goes.
 
In <[email protected]>,
Jamie said:
FCP Groton has continued to be very good at communicating. VLV world
has been good, I haven't had any problems with an order, other than
they didn't include a packing list with my shipment - but it was all
there.

I'll be ordering from IPD soon and we'll see how that goes.
Click to expand...

Lots of experience ordering from IPD and FCP Groton. They're both pretty good.
The folks at Oregon are a little friendlier on the phone/

AC
 
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