V70 cupholder

  • Thread starter Thread starter Tim Hobbs
  • Start date Start date
T

Tim Hobbs

Minor niggle, but the mechanism that lets you adjust the width of the
jaws has failed, so it's always wide open. It's been like that for a
while (since I got the car in fact) but I've lived with it until the
next service.

Next service is on Monday. Apparently Volvo aren't replacing them
under warranty, and they are hard to get hold off because people are
breaking so many. I can feel a crusade coming on! If they are all
breaking then there is a design fault and I am not going to pay £17
for a new one.

So, anyone else had this problem and is the new cupholder any better?
I'll get the new one fitted on Monday (if they can get hold of one)
and then fight for my money back. Surely Volvo aren't going to piss
off people who buy £30,000 cars for a cheap bit of plastic?




--

Tim Hobbs

'58 Series 2 88" aka "Stig"
'77 101FC Ambulance aka "Burrt"
'03 Volvo V70

My Landies? http://www.seriesii.co.uk
Barcoding? http://www.bartec-systems.com
Tony Luckwill web archive at http://www.luckwill.com
 
Tim Hobbs said:
So, anyone else had this problem and is the new cupholder any better?
Click to expand...

My '01 XC70 doesn't have this problem so I have never seen a "new
cupholder".
 
your dealer is full of ^%$#...it is a warranty item, tell your dealer
you are filing a complaint w/volvo inc and the consumer protection
agency your country uses...they (the dealer) are trying to nickle and
dime you...imho...
 
your dealer is full of ^%$#...it is a warranty item, tell your dealer
you are filing a complaint w/volvo inc and the consumer protection
agency your country uses...they (the dealer) are trying to nickle and
dime you...imho...
Click to expand...

My thoughts exactly. But I'd rather argue with the organ grinder, so
let's see if they back down and how quickly!


--

Tim Hobbs

'58 Series 2 88" aka "Stig"
'77 101FC Ambulance aka "Burrt"
'03 Volvo V70

My Landies? http://www.seriesii.co.uk
Barcoding? http://www.bartec-systems.com
Tony Luckwill web archive at http://www.luckwill.com
 
Tim...make sure you "share with the group" the name of the volvo
dealer service center and location. I would also share w/the service
advisor your participation on the volvo newsgroup...and our sincier
interest in how the dealer resolves your problem....I myself am
willing to cross them off my list when i go to order my 2004
s70r.....That should hit one of "their buttons"...
 
There is no reason the Dealer shouldn't replace the cup holder under
warrenty unless there is signs of obvious abuse. Or unless this is your
second or third cup holder.
 
Minor niggle, but the mechanism that lets you adjust the width of the
jaws has failed, so it's always wide open. It's been like that for a
while (since I got the car in fact) but I've lived with it until the
next service.

Next service is on Monday. Apparently Volvo aren't replacing them
under warranty, and they are hard to get hold off because people are
breaking so many. I can feel a crusade coming on! If they are all
breaking then there is a design fault and I am not going to pay £17
for a new one.

So, anyone else had this problem and is the new cupholder any better?
I'll get the new one fitted on Monday (if they can get hold of one)
and then fight for my money back. Surely Volvo aren't going to piss
off people who buy £30,000 cars for a cheap bit of plastic?
Click to expand...

Well, there are apparently no cupholders to be had in the UK at the
moment. They do seem to have backed away from the 'not under
warranty' silliness, but I reckon I'm going to have to chase them up a
bit.

Service was good - 24K for £195. Car was fully cleaned inside and out
and they also fixed a slow puncture I didn't know about. The usual
dealer wheeze of finding split wiper blades and other minor
consumables to fix didn't happen either.

I reported an intermittent issue with the gearbox getting confused and
slipping into neutral for a couple of seconds in the low gears. There
is apparently a bulletin for this and some new software has been
loaded. Thus far, no repeat of the problem, but it's early days.


--

Tim Hobbs

'58 Series 2 88" aka "Stig"
'77 101FC Ambulance aka "Burrt"
'03 Volvo V70

My Landies? http://www.seriesii.co.uk
Barcoding? http://www.bartec-systems.com
Tony Luckwill web archive at http://www.luckwill.com
 
any dealer thinking straight will remove a cup holder from a volvo on
its lot and put it in yours.......sheezzee...not brain surgery
here.....what is the name of the dealer?
 
any dealer thinking straight will remove a cup holder from a volvo on
its lot and put it in yours.......sheezzee...not brain surgery
here.....what is the name of the dealer?
Click to expand...

It's the Barnsley dealership in South Yorkshire. I'm not pissed off
with them (yet) - I haven't made a big deal out of it because frankly
it isn't. They've been fine in other respects, so I'm not going to
slate them too badly yet. I wouldn't expect them to compromise a car
on sale for mine, but at some stage I will suggest that one of their
fleet cars could do without a cupholder for a few weeks...


--

Tim Hobbs

'58 Series 2 88" aka "Stig"
'77 101FC Ambulance aka "Burrt"
'03 Volvo V70

My Landies? http://www.seriesii.co.uk
Barcoding? http://www.bartec-systems.com
Tony Luckwill web archive at http://www.luckwill.com
 
Tim Hobbs said:
It's the Barnsley dealership in South Yorkshire. I'm not pissed off
with them (yet) - I haven't made a big deal out of it because frankly
it isn't. They've been fine in other respects, so I'm not going to
slate them too badly yet. I wouldn't expect them to compromise a car
on sale for mine, but at some stage I will suggest that one of their
fleet cars could do without a cupholder for a few weeks...


--

Tim Hobbs

'58 Series 2 88" aka "Stig"
'77 101FC Ambulance aka "Burrt"
'03 Volvo V70

My Landies? http://www.seriesii.co.uk
Barcoding? http://www.bartec-systems.com
Tony Luckwill web archive at http://www.luckwill.com
Click to expand...

Why would anyone want a cupholder in a car?
 
uhhh....to put cups in......
Click to expand...


I'm with Geoff here. In all the hundreds of thousands of miles I've
spent in cars, I've never once found that I need something to put cups
in. I find it hard to think of anything less useful in a car, but
judging by the number of posts we get in here about them, some people
find them indispensible.

Presumably they are meant for people whose lives are so rushed that
they have to leave for work before they've finished their breakfast.
How does the contents not get spilled during cornering or braking?

Given that in the UK it is now illegal to use a hand held mobile phone
whilst driving, I can see our current administration getting ready to
ban cups, too.

Maybe next year's model will have a little sink and a plate rack, too.
--

Stewart Hargrave


For email, replace 'SpamOnlyToHere' with my name
 
[Stewart Hargrave] (Thu, 28 Oct 2004 01:21:12 +0100):
Presumably they are meant for people whose lives are so rushed that
they have to leave for work before they've finished their breakfast.
How does the contents not get spilled during cornering or braking?
Click to expand...

There are cups with lids, you know..
And I would use it to keep a bottle of water.. with a screw-on cap..
 
Presumably they are meant for people whose lives are so rushed that
they have to leave for work before they've finished their breakfast.
Click to expand...

I rather like having a cupholder in a car myself when I have several
hours of driving to do. A cup of coffee is nice after a few hours of
staring at the road.

These days, I rarely have to drive more than four hours or so, but
not so many years ago I was making 16-hour trips several times a year.
Stopping every time I wanted something to drink would have made them
20-hour trips.
How does the contents not get spilled during cornering or braking?
Lids.

Given that in the UK it is now illegal to use a hand held mobile phone
whilst driving, I can see our current administration getting ready to
ban cups, too.
Click to expand...

There are areas in the US which have banned eating and drinking while
driving. It doesn't seem to have reduced the practice any.

--
Michael Wojcik [email protected]

Be sure to push the button of the bottom, and push the button of the
settlement page indicated next only once, there is fear of the bottom
rhinoceros multiplex lesson money. -- Sukebe Net
 
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