H
Henry Greisman
I hope this story has a happy ending.
I own a 2000 V70 R. I live in Toronto, Canada. I just took it into the
dealer for the 72kms service, as well as to correct a rough start when cold
problem and a few other items to get done before the warranty runs out at
80,000 kms. They claimed the 48,000 kms service had not been done (I bought
the vehicle about 1 year ago), so that was done as well. New plugs, etc.
They recommended doing an Electronic Throttle Service as well as a PCV Valve
service to help correct the rough start problem, and generally bring the
vehicle to spec. So far so good. They did a few other things under
warranty.
When I drove the vehicle away from the dealer, I noticed billows of blue
smoke coming out of the exhaust after about three minutes of driving. It
also lost power and was limping along. I turned around immediately and drove
back and left the car with them. I received a phone call in about an hour to
tell me they discovered that the car was overfilled with oil due to bad
calibration of the nozzle that measure out oil from drums for oil changes
and that everything was ok now.
Question to you all - can the vehicle "be ok now" as they claim? The loss of
power when I was driving must mean that it was forcing oil into all kinds of
places where oil shouldn't be - seals, gaskets, etc. How about the turbo?
They also must have road tested it, so the condition could have existed
beyond the driving I did.
Should I insist they rebuild the engine? Should I ask for a new engine?
Should I cry? Please help me to prepare for the conversation I'm about to
have with them tomorrow. I have their loaner for now.
Thanks,
Henry
I own a 2000 V70 R. I live in Toronto, Canada. I just took it into the
dealer for the 72kms service, as well as to correct a rough start when cold
problem and a few other items to get done before the warranty runs out at
80,000 kms. They claimed the 48,000 kms service had not been done (I bought
the vehicle about 1 year ago), so that was done as well. New plugs, etc.
They recommended doing an Electronic Throttle Service as well as a PCV Valve
service to help correct the rough start problem, and generally bring the
vehicle to spec. So far so good. They did a few other things under
warranty.
When I drove the vehicle away from the dealer, I noticed billows of blue
smoke coming out of the exhaust after about three minutes of driving. It
also lost power and was limping along. I turned around immediately and drove
back and left the car with them. I received a phone call in about an hour to
tell me they discovered that the car was overfilled with oil due to bad
calibration of the nozzle that measure out oil from drums for oil changes
and that everything was ok now.
Question to you all - can the vehicle "be ok now" as they claim? The loss of
power when I was driving must mean that it was forcing oil into all kinds of
places where oil shouldn't be - seals, gaskets, etc. How about the turbo?
They also must have road tested it, so the condition could have existed
beyond the driving I did.
Should I insist they rebuild the engine? Should I ask for a new engine?
Should I cry? Please help me to prepare for the conversation I'm about to
have with them tomorrow. I have their loaner for now.
Thanks,
Henry